Meta commissioned Business for Social Responsibility (BSR) to independently assess our plans to expand end-to-end encryption by default to Messenger and Instagram DMs.
The assessment found that expanding end-to-end encryption enables the realization of a diverse range of human rights and recommended a range of integrity and safety measures to address unintended adverse human rights.
The report includes 45 recommendations. Our response details our commitment to implement 34 of the recommendations, partly implementing 4, assessing the feasibility of 6 and taking no further action on one.
In 2019, Meta commissioned Business for Social Responsibility (BSR) to conduct an independent human rights review to inform the development of governance and operational structures for the Oversight Board.
BSR’s review of this novel remedy mechanism focused on identifying salient human rights impacts and made 34 recommendations to both Meta and the Board across 7 areas: harms and impacts, vulnerable groups, remedy, decision-making, informed consent, safety and integrity, and transparency. This review substantially informed our approach to enshrining human rights principles in the Oversight Board Charter and Bylaws.
A follow-up review and gap analysis by BSR, commissioned by the Oversight Board itself a year later, found that 17 of the original recommendations are benefiting from good progress, 9 are benefiting from partial progress, 5 are not yet determined, and 3 are not yet addressed.